Digital assistants that know your business

An AI agent can answer questions based on your documents, serve customers, open requests or pull data from your ERP. We design it around a specific need and connect it to the systems you already use.

The challenge

The problem

The same questions get answered again and again, by the same people. Company knowledge is scattered and customers expect answers outside office hours.

Digital assistants that know your business

Services

What we build

Knowledge agents

They answer from SharePoint, policies, manuals and price lists, citing the source.

Customer service agents

On your website or in Teams, they answer common questions and hand over to a person when needed.

Task agents

They open requests, create quotes and update systems.

ERP & business data agents

“What’s customer X’s balance?” The answer comes straight from the ERP.

Technology

Microsoft Copilot Studio, Azure AI and Power Platform, depending on the need.

The outcome

What you gain

  • Less time spent on repetitive questions
  • Service outside office hours
  • Knowledge that isn’t lost when someone leaves the company
  • Full control over what the agent sees and does

How we work

Step by step, no surprises

01

Choosing the scenario

02

Pilot agent

With real data, results in weeks.

03

Refinement

04

Scale

05

Governance

FAQ

Frequently asked questions

Like any AI system, yes. That’s why we limit it to specific sources, it always shows where the answer comes from, and it refers to a person when it isn’t sure.
In your business’s Microsoft 365 / Azure environment, with the permissions you define.

Which question do you answer ten times a day?