Communications & Cloud PBX

Communication that follows your team, not the office

Your customers call one number and expect an answer, whether your team is in the office, on the road or at home. We bring telephony, Teams and collaboration together in one system that works from anywhere, with no expensive hardware in the cupboard.

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Common problems

Missed calls:

When someone is out of the office, the call is lost. And so is the customer.

An old phone system:

Costly to maintain, hard to change and no support for remote work.

Two worlds that don’t connect:

The phone is in one system and Teams in another.

No visibility:

You don’t know how many calls were missed or how long customers waited.


What we do

Telephony and collaboration in one system

Cloud PBX

A cloud phone system with extensions that work in the office, on mobile and on the computer. We are a 3CX Partner.
Learn more →

3CX & Microsoft Teams

Calls from Teams through your 3CX, using your own lines (Direct Routing).
Learn more →

SIP Trunks

Lines over the internet, keeping your numbers and lowering call costs.

Contact Center

Queues, call distribution and statistics for service and sales teams.

Call Recording

For quality control, training and record-keeping, with access and retention rules.

IVR & Auto Attendant

Callers reach the right department quickly, even out of hours.

Remote Extensions

Your business number on your mobile or laptop, wherever you are.

Unified Communications

Calls, chat, video meetings and presence in one experience.
Learn more →

3CX Integrations

With Microsoft Teams, with other phone systems via SIP trunks or third-party SIP gateways, and with video door intercoms and remote door opening.
3CX & Microsoft Teams →

In practice

What it looks like day to day

  • Hybrid team: Reception works from home and answers the business number as if in the office.
  • No more missed calls: If nobody answers, the call is forwarded, and the missed call is logged and alerts the team.
  • Service with visibility: The service team sees queues, waiting times and missed calls in real time.

How we work

Step by step, without stopping your business

01

Discovery

Numbers, users, call flows and current contracts.

02

Design

IVR, queues, schedules and devices.

03

Switch-over

Number porting and go-live with no interruption.

04

Support

Changes, new users and reports, from the same team.


Why us

Licensed provider and 3CX Partner

We hold a general authorization for electronic communications from EETT and are a 3CX Partner. We have been designing and supporting business telephony for years.


Frequently asked questions

What we’re often asked

Related

Microsoft 365 & Modern Workplace →Managed IT Services →

Yes. Numbers are ported and your customers won’t notice any change.

Not necessarily. You can use an app on mobile and computer, IP phones, or both.

Yes, through the 3CX–Teams integration (Direct Routing). Calls go out over your 3CX lines and no Microsoft Calling Plan is needed.

Because the phone system is in the cloud, calls can be routed automatically to mobiles or another location.

Don’t lose another customer to a missed call

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